Learn more about us!
Return and Refund Policy
- Returns:
- We strive to provide high-quality services to our students. If you are not entirely satisfied with your purchase, we're here to help.
- Course Materials: Due to the nature of our services, course materials such as digital downloads or access to online content are non-returnable and non-refundable once purchased.
- Physical Goods: If you receive physical goods from us (e.g., books, study materials), and they are damaged or defective, please contact us within [number of days] days of receipt to arrange for a return or exchange.
- Refunds:
- Course Fees: Refunds for course fees are provided under the following circumstances: If the course is canceled by [Institute Name], you will receive a full refund of the course fee. If you cancel your enrollment before the start date of the course, you may be eligible for a partial refund. Refund eligibility and amount will be determined based on the institute's refund policy. Once the course has commenced, no refunds will be issued for course fees.
- Physical Goods: Refunds for physical goods are provided if the item is damaged or defective upon receipt. To request a refund, please contact us within [number of days] days of receiving the item. We may require photographic evidence of the damage or defect.
- How to Request a Refund:
- To request a refund, please contact us at [Contact Email/Phone Number] with your order details and reason for the refund request. We will review your request and respond as soon as possible.
- Processing Time:
- Refunds will be processed within [number of days] days of approval. The time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.
- Exchanges:
- If you receive a damaged or defective item and need to exchange it for the same item, please contact us within [number of days] days of receiving the item to arrange for an exchange.
- Contact Information:
- If you have any questions or concerns about our return and refund policy, please contact us at [Contact Email/Phone Number].
Effective Date: 23-03-2024
Fees and Payments: Details regarding program fees, payment schedules, and refund policies will be provided upon acceptance into the program.
Application Fee: A non-refundable application fee may be required upon submission of this form. Details regarding the application fee will be provided separately.